Generative AI: Are we Seeing the Future of Corporate L&D?

Diane Nowell – Headspring Executive Development

Generative AI, represented by ChatGPT from OpenAI, is rapidly gaining popularity and has the potential to transform corporate Learning & Development (L&D) programs. Its applications include creating personalized training content, improving access and inclusion for learners, scaling cross-organizational provision, delivering continuous learning at scale, and accelerating skills-based learning. However, human oversight and planning will remain crucial, as AI’s accuracy depends on the quality of training data and the human understanding of learning methodologies. Integrating generative AI into L&D culture will require careful consideration and may increase the workload for L&D departments.